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How your commission is resolved

Last updated 2026-10-21

My Pay & Time > Commission Rules shows every rule that determines your commission, grouped into up to four sections, in order: From your role seats, Your employee rules, Overrides, and Team-wide rules. Every rule shown here can pay at once — a footer reminds you: all matching rules pay and stack, rather than picking a single winner. Each rule row also shows a small earn-event label (Contract, Assignment, Close, or Funded) — the same milestone language used in Viewing your earnings.

Where a rule comes from

A rule inherited from one of your roles, with no override, shows under From your role seats, badged with the role's name. If an admin has adjusted that rule just for you, the row moves to the Overrides section with an amber Override badge instead — this replaces the role's rule for you until it expires, and is separate from the deal-scoped Deal Override you might see on one deal's own Financial tab, which only ever affects that one deal. A rule added just for you — not tied to any role — shows under Your employee rules with an Employee Rule badge, and admins add one with Add Employee Rule. A rule that pays a manager or lead even on deals they're not staffed on shows under Team-wide rules with a separate Every Deal badge — unless it's also been overridden for you, in which case it shows under Overrides instead, still carrying its Every Deal badge. A rule with an expiration date shows Expires [date]; an inactive rule shows Inactive.

Each rule's calculation type is shown as a badge — Flat Fee, % of Gross Profit, % of Net Deal Profit, % of Project Net Profit, or Tiered — followed by a plain-language summary of the amount or percentage.

How % of Project Net Profit works

A flip's profit belongs to the whole project, not to either of its two deals, so % of Project Net Profit pays a percentage of the project's Net profit before commissions — the same number on the project's P&L tab. It only pays on a flip project's Retail Resale (the sell side), so the same profit is never paid twice; on any other deal it pays $0. The rule form shows that warning when you pick it.

For example, a 10% rule on a flip that netted $31,025 pays $3,102.50 on the Retail Resale. Pick When deal is funded under Pays When to pay it when the resale funds — that is, when the flip is done. Until the resale has a sale price there is no project profit yet, so the line shows $0. The amount updates as the project's expenses, loans, sale price, and the buy deal's contract price change, and on the deal's Commission Breakdown the line reads Basis: project net profit with the number it was worked out from. A losing flip pays $0.

How tiered rules work

A tiered rule sets a different rate for different ranges of the deal's profit. One rate applies to the whole profit, based on the range the deal's profit lands in — it isn't split across ranges. The summary reads as ranges, for example:

Tiered (Gross Profit): $0 to $24,999: 8% / $25,000 and up: 12% — rate applies to the whole profit

On a deal with $30,000 of Gross Profit, that rule pays 12% of the full $30,000 ($3,600). On a deal with $20,000, it pays 8% of $20,000 ($1,600). A rule with a single tier reads All profit: 8%. A losing deal pays $0. When you set up tiers, enter thresholds in ascending order.

Adding an override or an employee rule (admins)

Select Override on a role-inherited rule, or Add Employee Rule, to open the rule form. Both support an optional Filters section — check specific Deal Types and/or Roles to limit when the rule applies; leave both empty to apply it to every deal type/role. When both filters are set, a rule applies only to deals matching both. Deal Types lists your team's own deal types from Settings → Deals → Deal Types — so a rule checked for Fix & Flip pays only on Fix & Flip deals, not on every purchase deal. A deal type your team has turned off still shows (marked (disabled)) while a rule uses it. Rules made before this change were moved over automatically and pay on the same deals as before; if a rule still says it's limited by an older setting, check the deal types you want and save to replace it — or save with none checked to apply it to every deal type.

Every rule form (role rules, employee rules, and overrides) has a Pays When select that sets the hard deal milestone the rule earns at: When deal is created (contract), When assigned to buyer, When deal closes (the default), or When deal is funded. This is what moves a rule from Projected to Pending in Viewing your earnings as a deal progresses.

Role rules and employee rules also have an Applies to every team deal switch (admins only) — turn it on to pay every current holder of the role (or the specific employee) on every matching deal, even if they aren't staffed on it. This is for manager or department cuts, not individual production. Turning it on hides the Roles filter, since a person who isn't staffed on the deal has no deal-seat role for that filter to match against — the Deal Types filter still applies.

Commissions can never go negative — on a loss deal, a percentage-based rule resolves to $0 rather than a negative amount.

Editing an override or going back to the role rule (admins)

An override card in the Overrides section has two buttons for admins: Edit and Use role default. Edit opens the override form with its current values; saving changes that same override rather than adding another, and recalculates unpaid commission the same way Use role default does. Use role default puts the person back on the role's own rule — confirming removes the override, recalculates unpaid commission lines on every deal they're on except canceled ones, and leaves anything already paid untouched. The rule then returns to From your role seats (or Team-wide rules). Rules under From your role seats show an Override button, so you can override them again later; role rules under Team-wide rules don't have an Override button. The form won't save an override with the amount left blank or zero — use Use role default to go back instead.

Removing an employee rule (admins)

Admins can select Remove on any rule that was added just for that person — whether it shows under Your employee rules or, if it also pays on every deal, under Team-wide rules. Role-inherited rules, and a role rule shown with an employee override, don't have Remove (use Override for a per-person exception, Use role default to undo an override, or remove the employee from the role, instead). Confirming clears any commission this rule created that hasn't been paid out yet, on every deal except canceled ones; commission that's already been paid out is never touched.

The role-level rules themselves

The role rules you inherit are configured by an admin on Settings > Roles, editing a role's own Commission Rules tab — see Roles and permissions. Changing a role's rules there prompts the admin to optionally recalculate commissions on every active deal already using that role.

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